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Design & Manufacturing Services

  • Overview
  • Custom Design Process
  • Software
  • Manufacturing Capacity
  • Quality Assurance
msi - dms

Our custom design process is meticulously structured and validated. We prioritize seamless customer interaction, ensuring accessibility with reasonable NRE costs and flexible project size parameters. In each ODM engagement, our objective extends beyond meeting specifications; we aim to streamline design timelines, minimize costs, and mitigate risks.

Explore further below to discover how we can become the ideal ODM partner you've been seeking.

The advantages of using MSI's DMS include:

icon - Customization

Customization

Tailoring embedded boards, systems and touch panel PCs to meet specific requirements ensures compatibility and optimized performance for each project.

icon - Faster Development

Faster Development

Simplifying the design process accelerates project timelines, allowing clients to bring their products to market more quickly.

icon - Reduced Design Risk

Reduced Design Risk

Leveraging off-the-shelf products as a foundation for development helps mitigate risks associated with designing components from scratch.

icon - Prototype Delivery

Prototype Delivery

Quick turnaround times for prototypes enable rapid iteration and testing, facilitating the refinement of products before full-scale production.

icon - Scalability

Scalability

MSI's solutions can be scaled to accommodate various project sizes and requirements, providing flexibility as needs evolve.

msi - Custom Design Process

Custom Design Process

We specialize in crafting high-quality industrial motherboards and embedded computing systems built to endure and evolve. Our approach is backed by a robust design cycle methodology, meticulously structured to guide every phase of custom design from inception to deployment. Our mission is clear: deliver projects punctually and within budget. We achieve this through a systematic journey, allocating specific timeframes to each stage and implementing checkpoints to prevent schedule delays or budgetary discrepancies.

New Product Development Process

1
Plan
Engage with our sales team and expert product architects for tailored consultations. Together, we'll define your requirements and outline costs in a detailed specification document. Upon agreement, we'll formalize the project scope in a Product Request Form and proceed with project scheduling.
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2
Design
MSI will draft a Functional Test Plan, design a product ID, develop schematics, generate mechanical drawings, and commence tooling for mechanical parts. Additionally, we will lay out the CPU board, generate Gerber files, and determine key components for the BOM. Any alterations to the requirements will be meticulously documented, and revisions to the document will be noted accordingly. We will also prepare long-lead materials for pre-kitting prototype and development units.
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3
Engineering and Design Validation Testing
Throughout this phase, MSI will deliver a series of pre-production prototypes for various testing purposes, including core functionality, application, proof of concept, compliance, and customer demonstrations. Once the initial prototype testing is concluded, MSI will proceed with the design validation unit build in collaboration with the customer. Together, we will conduct tests to verify the functionality, reliability, and suitability of the design for its intended application. System projects will involve assembling units from tooled parts, with all testing meticulously documented in a Functional Test Plan.(PVT).
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4
Production Validation Testing
Upon completion of design verification testing and approval of any final updates, a pilot run will begin for production-level units. Throughout this phase, our factory production engineers will refine their manufacturing SOP and conduct comprehensive Quality Assurance/Quality Control (QA/QC) verification.
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5
MP
The mass production stage encompasses the last review and verification of the product(s) along with production release documentation. Responsibility transitions from the MSI’s PM team to the factory operations team. Throughout this phase and beyond, MSI’s rigorous production revision control (ECO) processes and document control system will be activated, while final preparations for mass production, including packaging and label finalization, are concluded.

Revision Control & Product Life Cycle Management

At MSI, our core focus revolves around ensuring product availability for extended periods. This commitment is reflected in our meticulous review process for component selection before inclusion in our approved vendor list (AVL). We prioritize reliability to deliver dependable products to our customers for as long as demand and parts permit. Generally speaking, the lifecycle of MSI products span at least 5 to 7 years, often surpassing these estimates based on demand and customer lifecycle requirements at the time of design inception.

Occasionally, product revisions may be necessary due to factors like component obsolescence or regulatory changes. In such instances, we endeavor to notify our customers at least six 6 months in advance. This advance notice allows for discussions regarding available options, such as last-time component buys or suggested component replacements, including detailed explanations of the pros and cons. Our aim is to provide our customers with ample time to make well-informed decisions and plan accordingly.

msi - software

Software

The customization service offers tailored embedded OS solutions for MSI IPC products to meet specific operational needs. It includes integrating Microsoft Embedded OS with device drivers and customer applications by request. Additionally, APIs and drivers for the HIDAC Utility can be provided to enhance system availability and simplify maintenance.

Embedded OS Customization
msi dms - software - Embedded OS Customization
The customization options available for various versions of Windows Embedded operating systems, including POS Ready 7, Industry 8.1, and Windows 10 IoT LTSB/CBB, among others. Key features include unbranded boot and custom logon screens, a write filter to protect system integrity by redirecting write operations, a keyboard filter to block or remap inputs, and other embedded features like toast notification blocking and USB filtering. Additionally, there are advanced configuration tools for assigned access and shell launcher customization, all aimed at enhancing the security, functionality, and user experience of embedded systems.
MSI HIDAC Utility & API/ Drivers
msi dms - software - MSI HIDAC Utility & API/ Drivers
We offer comprehensive hardware management and device access control capabilities. It includes features for monitoring system information, such as utility, memory, and disk drive usage, and real-time data on temperature, voltage, and fan speed. Additionally, it provides alarm logs for hardware issues. Device access control features include adjusting LVDS/eDP panel brightness, real-time status display and control of GPIO pins, managing cash drawer operations via an RJ11 port, and real-time control of the watchdog timer to ensure system stability.
Embedded OS Integration
msi dms - software - Embedded OS Integration
We provide the integration of Microsoft's Embedded OS with device drivers and customer applications tailored to customer requests. This integration includes customization options for various Windows Embedded operating systems, utilizing MSI HIDAC Utility & API/Drivers for comprehensive hardware management and device access control. Key features involve real-time system monitoring, adjustable hardware settings, and enhanced security measures, all aimed at optimizing the embedded system's performance according to specific customer requirements.
msi - manufacturing capacity

Manufacturing Capacity

MSI's IPC factory is located in two places, Taoyuan, Taiwan, and Shenzhen, China, allowing customers to choose manufacturing locations based on their needs. Our own factories are capable of producing industrial motherboards, computer-based systems, panel PCs, and providing turn-key contract manufacturing services for our customer-designed PCBAs and system assemblies. Essentially, MSI's production processes adhere to ISO management standards. Throughout the whole production progress, from SMT, DIP, testing and packing, there is a high level of automation.

SMT Process

We have Manufacturing Control System (MCS) to ensures accuracy in material assembly by tracking and verifying materials, also recording crucial DC/LOT information for traceability purposes. It monitors manufacturing steps in real-time, alerting operators to any abnormalities for immediate resolution. Besides, SMT AOI is implemented to cover a range of issues including wrong polarity, missing parts, off pads, and wrong parts, as well as solder defects.

SMT Process

DIP Process

To ensure production quality, we employ an Auto DIP system to prevent the use of inverse parts, wrong components, and mitigate operator errors. Additionally, our DIP AOI is equipped to detect wrong components, missing components, wrong polarity, and parts shift. Following wave soldering, our soldering side AOI addresses soldering bridges, insufficient soldering, and pin visibility issues, while minimizing operator oversights. Our touch-up AOI system further examines for incorrect components, missing components, improper polarity, and parts shift. Finally, post-ICT, our auto screw locking system is deployed to mitigate missing locks, incorrect screws, loose screws, and operator fatigue.

DIP Process

Function test and Packing process

The auto test machine is engineered to boost quality, enhance test efficiency, diminish test misjudgments, and mitigate operator errors arising from test fixture insertion and removal. Following function tests, our packing AOI system is implemented to mitigate customer disputes over cosmetic matters, detect missing and incorrect components, and reduce operator oversights. A specialized CPU AOI stand is dedicated to CPU inspection, addressing CPU socket pin bending and missing pins. Ongoing reliability testing encompasses burn-in, 3D Mark, storage, and vibration tests to ensure exceptional production quality.

Function test and Packing process
msi - quality assurance

Quality Assurance

MSI prioritizes product quality above all else. Apart from its organizational commitment, the Quality Assurance Department stands as a foundational unit within the company. Moreover, the factory has obtained numerous certifications, underscoring its dedication to quality assurance.

Our Shenzhen factory own Management System Certifications including:

  • ISO 9001
  • ISO 14001
  • ISO 14064-1
  • ISO 50001
  • ISO/IEC 17025
  • OHSAS 18001
  • QC 080000
  • IATF 16949
  • TL 9000
  • BSCI*
  • EICC*
  • SA8000* SER*
  • VDA 6.3*

* Conditional Pass