MS-1A32 (15” Panel PC) as a Kitchen Terminal Station in a chain restaurant, Japan

Customer’s Pain Points

Due to a lack of manpower, during peak periods, manual orders from the front desk continuously flood into the kitchen, disrupting the cooking and serving process. This results in delays in delivery and customer complaints.

Solution

Real-time display of information from ticket vending machines or order terminals on kitchen screens. This allows the restaurant to operate with fewer staff, reducing the time from order to delivery.

Customer’s Needs for a Terminal Station in the kitchen

• Needs equipment that is not easily damaged by water or oil due to installation in the kitchen.
• Requires a touchscreen that can be operated with wet hands.
• Must be installed in a small kitchen to avoid interfering with cooking.
• Can be installed according to the store, for example, with VESA arms or wall mounts.

Customer’s Benefits

• Easy operation: Equipped with resistive touch panel
  Adopts a resistive touch screen. Because it responds to pressure when touched, it can be operated with wet hands or gloves, increasing work efficiency.
• Dust and splash-proof design
  Dust and splash-proof design (compliant with IP54), can be stably used even in kitchens where there may be water. Reduces equipment failures caused by water and oil.
• Easy Maintenance
  Fully flat touch screen, easy to clean and hygienic. The fanless design avoids blowing up the kitchen fumes and has no noise disturbance.
• Thin, space-saving, compatible with VESA installation
  The back of the host has screw holes for VESA installation. Can be installed in narrow spaces, such as wall-mounted or ceiling-mounted installation using VESA arms.